1. Develop, implement, review, and monitor various collection initiatives, as well as provide training and coaching to continuously improve the competency of team members at all levels.
2. Set daily domestic and international collection targets and track progress toward them.
3. Client follow-up via phone calls, case documentation and resolution tracking.
4. Liaison with the legal personnel for recovery related issues.
5. Manage the escalation of customer complaint.
6. Negotiate settlements by arranging client s payments over longer time span.
1. Candidates with minimum 1 years of experience.
1. Graduate
2. Good communication skills
3. Management skills
Annual CTC: ₹ 6,00,000 /year
NeoSOFT Technologies is an SEI-CMMI Level-5 and ISO 9001:2008 certified global IT consulting & software solutions provider with 4000+ software consultants working full time across 7 delivery centers. Established in 1996, NeoSOFT is headquartered in Mumbai, India with offices in USA, UK, Dubai, Italy, Germany, Japan & Australia. Our commitment to quality and 25+ years of experience has made us serve over 1500+ clients across 50+ countries with 85% client retention.
